- Our Mission: To represent and support public utility companies in delivering high-quality, sustainable services.
- Our Vision: To be a trusted partner and knowledge hub for environmental protection, sustainable development, and regional cooperation.
KEY PROJECTS, CONFERENCES & WORKSHOPS
ADKOM has hosted and led numerous impactful conferences, regional projects, and capacity-building workshops, often in partnership with leading international organizations such as IAWD, RCDN, GIZ, SECO, and the World Bank.
International Conferences
- International conference for water loss,telemetry and SCADA systems in water supplu-2006
- International conference on waste management-2007
- International conference for water loss,telemetry and SCADA systems in water supplu-2008
- International conference on waste management-2011
- International conference ,,Challenges in water sector in the approximation process to the European union" 2012
- International conference ,, Water and wastewater challenges and sustainability" 2013
- International Water Conference – „Water Supply and Wastewater - Challenges and Sustainability“ 2014
- International Conference – „Regional Waste Management" 2015
- International Conference – „Regulating Services for water supply and wastewater“ 2016
- International Conference „Water and Waste - Reality and Challenges“ 2018
- International Conference „Utility Services in Smart Cities”2023
- International Conference „The Future of the Utility Sector”-2025
Workshops and seminars for:
- Public Private Partnership and outsourcing
- Financial management and audit in PU’s
- Training for the introduction of HASSP
- Presentation of European standards for wastewater treatment and modern technologies
- Workshop for the activities of IB-NET International benchmarking in communal sector
- Workshop on formulation of project for join procurement of vehicles for all PU’s in R.M
- Workshop for opportunities for improving the efficiency of the PU’s
- Workshop for the use of EU pre-accession funds-IPA
- Workshop to implement and benefit from the application of international standards ISO 9001/14000
- Adjustment of the PU’s and municipalities with the law on waste management
- Workshop on topic - Law on Financial Discipline
- Experiential-thematic workshop: Criminal prosecution of the perpetrators of water theft and measures and means for overcoming water losses and gaining communal technical servitude
- Law on Administrative Servants and Law on Public Sector Employees
- Modern utility management models with a focus on the strategic management PCE management system which includes a strategic plan, performance measures and implementation monitoring
- Public Procurement Workshop "Amendments to the Law on Public Procurement and Innovations in the Electronic Public Procurement System"
- Workshop for effective and efficient services of PCE
- Trainings for preparation of systematization acts for PCU
- Basics of office and archive work
- Presentation of the functionality of the ADKOM PCE data portal
- Preparation of acts for systematization for PCU
- Capacity Development for Improving the Utility of Water Utilities: Regulation, Efficiency and Quality
- Workshop - Training services for PCE from Resen, Kumanovo and Berovo, a project funded by the Swiss Support Office – SECO
- Guidelines and Trainings - International Benchmarking 2014 (IB2014) Benchmarking of Water and Sewerage Companies in the Danube Region
- Regional workshops with PCE Directors
- Workshop with representatives from Public Procurement Bureau
- Specialized trainings in company - Konti Hidroplast for employers in PCU
- Workshop on the application of the provisions of the Labor Law relationships, payroll system and other issues
- Regional workshops with PCE in R. Macedonia on the implementation of the Law on Pricing for Water Services
- National Workshop for presenting the results of the DCM platform
- Workshop for production of functional analysis for systematizations in PCE
- Workshop on the Law on General Administrative Procedure
- Regional Workshops - Business Planning Trainings
- Workshop - Management Consulting Services infrastructure resources for utility companies in SE
- Workshops - Business planning according to the regional principle of participation in PCE
- Consultative workshop on the adoption of the Law on Enforcement and Law on Notary
- Workshop for the responsible persons in the PCE for collection, filling and control of data in the DANUBIS-DCM portal
PROJECTS
ADKOM – IAWD - GIZ
"Data collection and training for support and benchmarking comparison in Macedonia."
ADKOM – AQUASAN
"Data collection on solid waste in Southeast Europe."
ADKOM – IAWD
"Capacity building for improving the efficiency of water utilities: regulation, efficiency, and quality."
ADKOM - SECO
Services for the Exchange & Peer Learning Component within the Public Utilities Coaching Project
ADKOM – EPTISA
"Reforms in the water supply and treatment system at the local level."
ADKOM – WORLD BANK
"Data collection and management of the DANUBIS platform."
ADKOM-GIZ-2018
Enhancing the Establishment of Stakeholders Dialogue in water sector in the Republic of Macedonia and supporting small water utilities in developing Business Plans (BPs) and Tariff Adjustment Plans
ADKOM-GIZ-2020
“Association strengthening for CD Delivery to PUCs in the Republic of North Macedonia for providing sustainable WSS Services”
ADKOM-SECO
UTILITIES SECTOR ANALYSIS IN THE REPUBLIC OF MACEDONIA
ADKOM-GIZ, Open Regional Fund for South East Europe Modernisation of Municipal Services Makedonski Telekom, -2022
“Digital transformation of public water services”
ADKOM-GIZ-RCDN+ 2024
Strengthening ADKOM for Sustainable Growth, Capacity Development and Representation of its members
Overview of the ADKOM Training Unit
- Established in 2004, ADKOM has provided training and peer exchange opportunities since its inception. The concept of a dedicated training unit naturally evolved from these activities.
- In 2017, ADKOM launched D-LeaP trainings, marking a significant milestone in formalizing its training initiatives. This progress, supported by RCDN, led to the establishment of a catalog of training programs in 2018, accompanied by the adoption of quality standards for the training delivery, approved by ADKOM’s Governing Board.
- The ADKOM Training Unit offers a wide variety of both specific and generic training programs, all listed in our comprehensive training catalog. These programs are tailored to meet the diverse needs of our stakeholders.
- Over the years, the Training Unit has successfully conducted D-LeaP, RCDN and its own trainings in areas such as:
- Wastewater
- Commercial Efficiency
- Water Safety and Crisis Management
- Access to Finance
- Currently, in 2025, supported by RCDN ADKOM is working towards the legal accreditation of its Training Unit with expert support provided through the RCDN project.
- ADKOM’s Training Unit remains a cornerstone of capacity development, continuously driving professional development and fostering knowledge sharing across the sector.
ADKOM is proud supporter Campaign “Just Add Water – Every Drop Matters” for raise awareness on water conservation in the face of climate change. Together, through education, cooperation, and collective action, we ensure access to water for all—because every drop matters. ADKOM advocates for water as a basic human right, not a luxury. As an association of public utility service providers, we support the "Just Add Water" campaign because we believe that clean, safe, and accessible water is a basic human right—not a luxury. Ensuring continuous and high-quality water supply requires strong infrastructure, responsible usage, and environmental protection.
Through this campaign, we:
- Promote the value of water in daily life
- Encourage responsible consumption and environmental protection
- Raise public awareness about the vital role of utilities
- Collaborate regionally to build resilient, inclusive water systems
